I partner with Founders, CEOs and/or Executive Directors of nonprofits, startups, and small businesses to build the systems, structure, and operational backbone that lets you lead — without carrying it all yourself.
YEARS OF EXPERIENCE
AVERAGE EFFICIENCY GAINS
CLIENT RETENTION LIFT
RETAINER PLANS AVAILABLE
If you're a Founder, CEO, and/or an Executive Director who knows exactly where you want to go — but your operations can't keep up — you're in the right place.
Founders scaling fast who need structure, systems, and an operational partner in their corner.
Business owners who've outgrown admin support and need a true executive operations partner.
Mission-driven nonprofits that need operational structure and consistency to match the scale of their work, (and a partner who understands the unique demands of the sector.)
I don't just support your work. I help build the infrastructure around it. Here's what I focus on:
All packages are flat monthly retainers. No surprise invoices...no hourly tracking.
Just dependable, embedded, operational support
Need help with a specific project or process? Operational & Process Consulting is available as a standalone engagement starting at $1,500 — let's talk about what you need.
Looking for tools you can put to work right away? Browse ready-to-use operational templates and resources in the shop — no call required.
I'm Kimberly Sayles, a Fractional Executive Operations Partner with a career built across Fortune 500 companies, nonprofits, startups, and remote-first teams. My specialty — the thing I do better than almost anything else — is building the processes, systems, and operational clarity that let leaders stop firefighting and start leading.
I work best with mission-driven executives who are serious about their work and want a partner who takes ownership. Not a vendor. Not a contractor. But a Partner.
What does "fractional" mean — and how is this different from hiring an EA?
Fractional means you get senior-level, embedded operational partnership on a part-time basis — without the overhead of a full-time hire. Unlike an EA who supports tasks, I partner at the executive level on systems, operations, and organizational efficiency.
How does the retainer model work?
Each package is a flat monthly retainer with a set number of hours. There's no hourly billing or surprise invoices — you always know what you're investing. We'll agree on scope at the start and revisit as needed.
What kinds of organizations do you typically work with?
Each package is a flat monthly retainer with a set number of hours. There's no hourly billing or surprise invoices — you always know what you're investing. We'll agree on scope at the start and revisit as needed.
What happens on a discovery call?
It's a 30-minute conversation — not a pitch. We'll talk about where you are, where you want to go, and whether this is a good fit. If it is, I'll follow up with details. If it's not, I'll say so directly.
Do you offer project-based or one-time support?
Yes. Operational & Process Consulting is available as a standalone project engagement starting at $1,500. I also offer operational templates and resources in my resource shop for those earlier in their journey.
Let's spend 30 minutes finding out whether we're a good fit.
No pitch. No pressure.
Just a real conversation about your operations.